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Easy Ordering Information Call Toll Free 1-800-849-3834. Call anytime, but Mail Order is only staffed on Mondays. Please leave a detailed message and our Mail Order Manager will call you back on Monday morning. To make sure your order arrives in great shape, we only ship on Mondays. Phone orders placed after noon on Monday will be processed the following Monday. Payment Options For your convenience, we honor MasterCard, VISA, American Express, and Discover credit cards. Standard Shipping Your order will be lovingly packaged the same way it was made: by hand and by your Candy Making Master. Shipping & handling charges are in addition to catalog product prices and are based on the merchandise value to each shipping address. Standard shipping includes packaging materials and guaranteed delivery of all shipments via USPS Priority Mail or UPS. **While our fudge is durable and loves to travel, summer season shipping (June 1 through August 31) is done at customer's own risk. Once it leaves the hands of our highly skilled Candy Making Master, it's up to the shipping company to do their part. Purchase up to $30.00 = $10.95 Purchase $30.01 - $60.00 = $13.95 Purchase $60.01 - $90.00 = $16.95 Purchase $90.01 and up = 15% of product value Sorry we cannot ship to APO and FPO addresses or foreign countries. We cannot be held responsible for lost or spoiled shipments due to inaccurate shipping addresses provided to us. For orders to Alaska or Hawaii give us a call for more information: 1-800-849-3834 Customer Service For questions about ordering, a shipment, or general information, please call us Toll Free at 1-800-849-3834. Our Mail Order office is staffed on Mondays. Please leave a detailed message and we will return your call on Monday (or Tuesday if Monday is a holiday). Discounts Price Discounts cannot be combined. State Sales Tax Missouri state tax law requires payment of tax on all shipments sent to Missouri recipients. Please add 7.975% of merchandise value. Satisfaction Guarantee You must be pleased with your purchase. If for any reason you’re not pleased, give us a chance to fix the problem. Depending on the circumstances we can exchange the product, issue a credit or refund your payment, whichever you prefer. |
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